Privacy Policy
Last Updated: 2026-01-06
This Privacy Policy describes how H.o.t.,llc collects, uses, and protects your information when you use our highway toll services.
1. Data Collection
We collect information that you voluntarily provide when contacting us, subscribing to our newsletter, or using our website. This includes your name, email address, phone number, and any messages or questions you send us. We also automatically collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies. This data helps us improve our website functionality and provide better user experiences. We do not collect sensitive personal information unless specifically required for our toll road guidance services.
2. Use of Data
We use your personal information to respond to your inquiries, provide toll road guidance, send newsletters and updates about European highway regulations, and improve our website content and services. Your contact information allows us to communicate directly about your specific travel needs and provide personalized advice. We analyze website usage data to understand which content is most valuable to our visitors and to optimize our site performance. We may use aggregated, anonymized data for research and content development purposes. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
3. Data Storage
Your personal information is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for up to three years after your last interaction with us, unless you request earlier deletion. Website analytics data is retained for up to 26 months to identify long-term trends and improvements. We regularly review our data retention practices and securely delete information that is no longer needed.
4. User Rights
You have the right to access, correct, update, or delete your personal information at any time. You can unsubscribe from our newsletters and marketing communications using the links provided in our emails or by contacting us directly. You have the right to object to processing of your personal data and to request data portability where applicable. If you believe we have processed your information incorrectly, you have the right to lodge a complaint with relevant data protection authorities. We will respond to all rights requests within 30 days and provide clear information about any actions taken regarding your personal data.
5. Third-Party Services
Our website uses third-party services such as Google Analytics, email marketing platforms, and hosting providers that may collect and process your information according to their own privacy policies. We carefully select service providers that maintain high privacy and security standards. These services help us analyze website performance, send communications, and maintain our online presence. We encourage you to review the privacy policies of any third-party services you interact with through our website. We are not responsible for the privacy practices of external websites that we may link to in our content.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure hosting, regular software updates, and access controls to protect your personal information. Our team is trained on privacy best practices and data handling procedures. We regularly monitor our systems for potential vulnerabilities and security threats. While we take all reasonable precautions to protect your data, no internet transmission or electronic storage method is 100{18df96ec16d66d6576215f4e46bf07d1d19369082f2d53a0a4b1189a719dbbf0}{18df96ec16d66d6576215f4e46bf07d1d19369082f2d53a0a4b1189a719dbbf0} secure. We will notify you promptly of any data breaches that may affect your personal information and take immediate steps to address any security incidents.
7. Children's Privacy
Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information from our records. Parents and guardians who believe their child has provided personal information to us should contact us immediately. We encourage parents to monitor their children's internet usage and to help enforce this policy by instructing children never to provide personal information without permission.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will post the updated policy on our website and indicate the revision date at the top of the policy. For significant changes that materially affect how we handle your personal information, we will provide additional notice through email or prominent website notifications. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our website after policy updates constitutes acceptance of the revised terms.
Contact Information
If you have any questions about this Privacy Policy, please contact us: